If not agreed otherwise, the deliveries are carried out by transport companies appointed by BadmintonLine. In this case, and only in the case Badmintonline assumes the costs, the goods are delivered under our liability. In case of theft/loss Badmintonline pledges oneself to send a new product. In case the same product is not available or sold out, BadmintonLine will suggest a product with similar characteristics. In case the client does not accept the substitute product, he may ask for a credit note of the originally ordered product.
In case the client appoints a transport company, BadmintonLine is not responsible for the loss and/or damage of the product from the moment the product passes to the carrier.
The delivery time is app. three working days, without commitment. The delivery time can be influenced by force majeure, adverse traffic conditions or official measures. The delivery time is calculated from the day of order within 1 pm.